Last updated: March 2026

S30 Studio (“S30”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose and store your personal information.

1. What information we collect

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Date of birth
• Emergency contact details
• Health and fitness information (where relevant to training)
• Payment and billing information
• Booking and attendance history
• App usage and website interaction data

2. How we collect your information

We collect personal information when you:

• Sign up for memberships or passes
• Book classes via our app (e.g. Mindbody, Glofox or similar platforms)
• Submit forms on our website
• Contact us via email, phone or social media
• Participate in promotions, events or surveys
• Visit our website (via cookies and analytics tools)

3. Why we collect your information

We use your information to:

• Provide and manage our services
• Process bookings and payments
• Deliver coaching and personalise your experience
• Communicate with you (including updates, promotions and events)
• Improve our services, programming and systems
• Ensure your safety during training
• Comply with legal obligations

4. Health & safety information

Where relevant, we may collect health or injury-related information to ensure safe participation in training. You are responsible for informing us of any changes to your health that may impact your ability to train.

5. Disclosure of your information

We may share your information with:

• Payment providers
• Booking and CRM platforms (e.g. Mindbody, Glofox)
• Marketing platforms (e.g. email or advertising tools)
• Contractors, coaches and staff within S30
• Professional advisors (legal, accounting)
• Regulatory authorities where required by law

We do not sell your personal information.

6. Data storage & security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Your information may be stored:

• In secure cloud-based systems
• On platforms used to manage bookings, memberships and communications

7. Cookies & website tracking

Our website may use cookies and analytics tools to:

• Understand user behaviour
• Improve website performance
• Deliver relevant marketing

You can adjust your browser settings to disable cookies if preferred.

8. Access & correction

You may request access to or correction of your personal information by contacting us.

9. Marketing communications

We may send you marketing communications about S30 services, offers and events. You can opt out at any time by:

• Clicking “unsubscribe” in emails
• Contacting us directly

10. Third-party platforms

S30 uses third-party platforms (e.g. booking apps, payment providers). These platforms have their own privacy policies and we encourage you to review them.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

S30 Studio
Email: hello@s30studio.com.au

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